Privacy Policy

At BissetDuany, your trust is essential. This Policy explains how we collect, use, and protect your information with discretion and respect.

We comply with applicable privacy regulations, including GDPR and CCPA where relevant.

1) Data Controller & Contact

BissetDuany — Kentucky, United States. Email: support@bissetduany.com. WhatsApp: +1 (502) 644-7529.

2) Information We Collect

Order data: name, email, phone, billing/shipping addresses, and items purchased (payments processed by secure providers).
Account data: if you create an account, login and preferences.
Support messages: inquiries via email or WhatsApp.
Usage & cookies: device, browser, approximate IP, and on-site interactions to keep the experience secure and elegant.

3) How We Use Information

To process orders and coordinate deliveries with precision.
To provide attentive customer support and warranty/returns.
To enhance our Site, prevent fraud, and meet legal obligations.
With your consent, to share updates or offers; you may unsubscribe anytime.

4) Cookies & Analytics

We use essential cookies for cart and checkout, and may use analytics to understand traffic in aggregate. You can manage cookies from your browser settings.

5) Sharing of Data

We share data only with trusted service providers (payment gateways, shipping carriers, hosting, analytics) strictly to operate the Site and fulfill your orders. We do not sell personal data.

6) Retention

Order records are retained as required by law and for warranty/returns. Other information is kept only as long as needed for the purposes described here.

7) Security

We use HTTPS (SSL/TLS) and reasonable administrative, technical, and physical safeguards to protect your information. No method is 100% secure, but we are committed to best practices.

8) Your Rights

Request access, correction, or deletion of your personal data.
Opt out of marketing communications at any time.
Residents of the EU/UK or California may have additional rights (access, portability, restriction, objection). Contact us to exercise your rights.

9) Children’s Privacy

Our Site and products are not directed to children under 13, and we do not knowingly collect information from them.

10) Changes to This Policy

We may update this Policy from time to time; we will adjust the “Last updated” date below to reflect the latest version.

Last updated: August 24, 2025